My activation code doesn't work.
There are many different places from which to obtain our games, and each distributor manages their own sales and support for the game. The activation keys issued by one distributor are not compatible with any other distributor's version of the game, so make sure that you have installed the trial version of the game from the same site where you made your purchase.
If you downloaded the trial from one site and then purchased the game from a different site, you activation code will not work. For example, if you purchased the game from LDW, but had previously downloaded the game's trial version from another site, you will need to completely uninstall that trial and then download and install the trial version from our site before your activation code will work.
LDW can provide assistance with activation problems only for purchases that were made directly from LDW (Plimus). If you purchased the game from another source, such as Big Fish Games, etc., you will need to contact that distributor's customer support for assistance. If you don't remember where you purchased your game, the best way to check is to start the game and watch the intro screens. The first screen is always ours (Created by Last Day of Work). If you purchased the game from another game site, there will be one or two additional screens. The first of those screens will say "Published by Big Fish Games" possibly followed by another screen showing which game distributor that version came from (eg: Distributed by Yahoo, Msn, Real Arcade etc).
• If there is only our screen, then you bought the game from us.
• If there is our screen followed only by the Big Fish Games screen, then you bought the game from www.bigfishgames.com.
• If there are three screens, then you bought it from the game site whose logo appears on the third screen.
The following information provides contact links for the most popular game sites:
• AOL Games: go to AOL Games
•
Arcade Town: go to
Arcade Town and click on the Help link on the
bottom of the page.
•
Big Fish Games: go to
Big Fish Games and click on the Help link at
the top of the page.
•
Boonty: go to
Boonty
•
MSN/Gaming Zone: go to
MSN and click on the Help link on the top right of the
page.
•
Gamefiesta: go to
Game Fiesta Help
•
iWin: go to
iWin and click on the Help link on the top right of the page.
•
PlayFirst Games: go to
PlayFirst Help
•
Pogo: go to
Pogo
and click on the Help tab on the top right of the page.
•
Real Arcade: launch RealArcade and click on the Help Desk item on the far left.
•
Reflexive Arcade (or one of its affiliates): go to
Reflexive Arcade and
click on Help link at the top of the page.
•
Shockwave: go to
Shockwave and click on the Help link at the bottom of
the page.
•
WildTangent/WildGames: go to
WildGames Support.
•
Yahoo: go to
Yahoo Games and click on HELP located at the top right of the
page.
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