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To request a refund for a Windows or Mac game that you purchased directly from LDW: You may request a refund within 48 HOURS of your initial purchase by submitting our customer support form (click "No," below), making sure that you provide the following information:
Please note that we review refund requests on a case-by-case basis, and refunds are not automatically granted.
If you purchased the game from a game site other than LDW, you will need to contact support at the site where you made your purchase for assistance with your request. We cannot process cancellations or refunds for purchases made on other game sites. For help with determining where you purchased the game, please click the link below for assistance.
How to find out where you purchased Virtual Villagers - New Believers.
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